Last updated: 10/22/2025
Company: Macfarlane Forestry Ltd (Company No: SC464121)
Registered Office: 3 Kilduskland Drive, Ardrishaig, Lochgilphead PA30 8HS, United Kingdom

 

1. Introduction

We at Macfarlane Forestry Ltd (“we”, “us”, “our”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, share and protect personal data you provide to us or which we obtain in the course of our forestry and associated services.

 

2. Data we may collect

We may collect and process the following types of personal data:

  • Identity data: name, job title, company (if you’re a business contact)

  • Contact data: postal address, e-mail address, telephone number

  • Service data: details of trees, forestry operations, locations, property addresses, site photographs

  • Usage data: details of how you interact with our website, use of our online services, pages visited, how you got to the site

  • Marketing & communications data: your preferences in receiving marketing from us and your communications preferences

  • Transaction data: details about payments to and from you and other details of services you’ve purchased from us

 

3. How we collect your data

 

We collect data in the following ways:

  • When you contact us by phone, email or via our website (for quotes, enquiries or service requests)

  • When you instruct us to provide forestry/arboreal services

  • Through your use of our website (cookies and tracking technologies)

  • From third parties or publicly available sources (e.g., business directories)

 

4. Use of your data

We may use your personal data for the following purposes:

  • To provide you with the forestry services you have requested

  • To manage our relationship with you (including billing, customer service, support)

  • To administer and improve our website and services

  • To send you service-related communications and direct marketing (if you have agreed)

  • To comply with legal and regulatory obligations

 

5. Legal basis for processing

In the UK under the UK GDPR and Data Protection Act 2018, we rely on the following lawful bases:

  • Contract: processing necessary to deliver services you have asked for

  • Legitimate interests: e.g., improving our services, marketing (where balanced with your rights)

  • Consent: where you have given clear consent for us to process your data for a specific purpose

  • Legal obligation: where we are required to process your data to comply with a legal obligation

 

6. Disclosure of your data

We may share your personal data with:

  • Sub-contractors or third-party service providers who perform services on our behalf (e.g., surveyors, tree-surgeons, equipment operators)

  • Regulatory or legal authorities where required

  • Any prospective purchaser of our business or assets (in which case we’ll ensure your data is protected)

 

7. International transfers

As a UK‐based company all personal data will be stored and processed in the UK or in territories that provide adequate data protection. If we transfer data outside the UK, we will ensure appropriate safeguards are in place.

 

8. Data retention

We will retain your personal data only for as long as necessary to fulfil the purposes set out in this policy, or as required by law (for example accounting records). After this period we will securely delete or anonymise your data.

 

9. Your rights

Under UK data protection law you have the right to:

  • Request access to your personal data we hold

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”) in certain circumstances

  • Object to or restrict processing where lawful grounds allow

  • Request data portability (where applicable)

  • Withdraw consent at any time (where processing based on consent)

If you wish to exercise any of these rights, please contact us at [Insert Contact Email]. If you’re unhappy with our handling of your data, you may lodge a complaint with the UK’s Information Commissioner’s Office (ICO).

 

10. Cookies & tracking technologies

Our website uses cookies and similar technologies to distinguish you from other users, enabling us to provide a better experience and compile aggregate statistics. You can control cookies through your browser settings. For details of the cookies we use, please see our Cookie Policy.

 

11. Changes to this policy

We may update this policy from time to time. We will publish the updated version on our website and indicate the “Last updated” date. Please review this page regularly.

 

12. Contact us

If you have any questions about this Privacy Policy, please contact:
Macfarlane Forestry Ltd
3 Kilduskland Drive, Ardrishaig, Lochgilphead PA30 8HS
Email: [Insert Contact Email]
Phone: [Insert Contact Phone]